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Coface Global Solutions

A Solution For Multinational Companies

Coface Global Solutions

“Coface Global Solutions” (CGS) has been designed specifically for the management of large multinational clients, who require flexibility, excellent service levels, international awareness and dedication. With this solution, your purchases are more cost-effective and your credit management procedures are optimized in your subsidiaries.


In summary, you secure your international sales development and improve your operating performance. With support from your group’s local operating entities, CGS coordinates and structures your credit insurance on a global scale.


We work for you centrally with key management functions including Program Director, Program Risk Manager and Program Servicing Manager; while also working locally with operational functions including Account Manager, Risk Underwriting contact and Claims contact.

With Coface Global Solutions, companies have an array of tools to manage their credit insurance, with access to:
  • Coface’s international network, which offers credit insurance services either directly or through partners in 99 countries
  • A global database with information on 65 million debtors, and 350 risk underwriters specialized by business sector
  • The “CGS Dashboard”, a modern and user-friendly platform to analyze client risks online. The CGS Dashboard provides a worldwide overview by client, risk level or country assessment and a clear view of the insured risks


The Coface Dashboard is an online business intelligence tool. It transforms risk indicators into meaningful and actionable insight and enables your teams to use relevant data to make wise business decisions..
Coface Dashboard is user-friendly, fast and clear. It enables you to oversee your consolidated CGS program and monitor your individual policies, from recent activity and acceptance rates to temporary decisions and submitted claim files. This, makes it easy to anticipate changes in cover levels and discuss important developments with other stakeholders across the organization.


coface global solutions

A Japanese holding company operates a worldwide electronic goods trading activity. It consists of 35 subsidiaries and approximately 100 sales offices.


The holding company implements a decentralised policy which allows its subsidiaries to purchase its own credit insurance policy. Six months ago, the Chief Financial Officer of the holding company was introduced to  “Coface Global Solutions” program which three of its subsidiaries were using. Very interested in the data available on the customer portfolio provided by its “CGS Dashboard”, the Chief Financial Officer decided to conduct a global review of credit insurance. This review found that by increasing its expenditure by 23%, the company could cover 100% of its sales instead of just 56% as was previously the case.


Through the implementation of the ‘CGS Dashboard’ in all of its subsidiaries, the company identified cumulative commitments, so far unsuspected by management, on subsidiaries of a number of company clients, which were in some cases operating under their historical names with no direct connection to the name of the parent company. The decision was made to include an analysis of the largest consolidated outstandings in the next annual report, distinguishing between the insured and residual risk components. The Chief Financial Officer was confident that their shareholders, who pay close attention to working capital risks in this business, would appreciate this key information.